ReliaSoft Brasil

Nossos telefones são
0800 770 5456
(Brasil)
 ou
+55 11 5584-5456
(internacional)
ou Vendas@ReliaSoft.com.br
 

The ReliaSoft Technical Support Knowledge Base provides information on known issues for ReliaSoft's standard software products and provides solutions to address these issues. 

Known issues are listed below by product and/or you can use the search utility in the panel on the left.

Active Product Versions

Weibull 6 Issues
	Receive an Error Like "The object invoked has disconnected from its clients" and Must Re-Start the Application in Order to Perform Certain Activities.	RS20002
	On Windows XP computers, problem with the appearance of text in the RS Draw utility.	RS20007
	All other known issues have been addressed in product updates. [see ALTA 6 Updates]

ALTA 6 Issues
	Receive an Error Like "The object invoked has disconnected from its clients" and Must Re-Start the Application in Order to Perform Certain Activities.	RS20002
	On Windows XP computers, problem with the appearance of text in the RS Draw utility.	RS20007
	All other known issues have been addressed in product updates. [see ALTA 6 Updates]

BlockSim 6 Issues
	When copying a diagram and pasting it into Microsoft Office applications the graphic does not appear in its entirety.	RS20008
	Receive an Error Like "The object invoked has disconnected from its clients" and Must Re-Start the Application in Order to Perform Certain Activities.	RS20002
	All other known issues have been addressed in product updates. [see BlockSim 6 Updates]

MPC 3 Issues
	Receive an Error Like "The object invoked has disconnected from its clients" and Must Re-Start the Application in Order to Perform Certain Activities.	RS20002
	All known issues have been addressed in product updates. [see MPC 3 Updates]
Xfmea Issues
	Receive the message "The application could not validate the license" and you know that the license number is valid.	RS20009
	Receive an error when starting Xfmea, such as "Request for permission ... failed" or "Application has generated an exception that could not be handled."	RS20011
	Xfmea Standard database (MS Access) is corrupted: receive message "Unable to open this database."	RS20012
	All other known issues have been addressed in product updates. [see Xfmea Updates]
ReliaSoft.com Issues
	If you have entered a valid Web Access Code to download software from ReliaSoft.com and a File Download window does not appear...	RS20010

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Inactive Product Versions (i.e. versions that are no longer updated)
The following product versions are no longer updated. We recommend upgrading to the new product version. [Order an Upgrade]

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Weibull++ 5.0 Issues
	Receive the Error "max file size is too small" and Unable to Open or Save Files in Weibull++	RS20001
	Receive the Error "Do not have appropriate license to use this functionality" or "Unable to create new worksheet" in Weibull++ 5.0	RS20003
	Receive the Error "Unable to process command" When Attempting to Create a Plot in Weibull++ 5.0	RS20004
	Receive an Error Like "The object invoked has disconnected from its clients" and Must Re-Start the Application in Order to Perform Certain Activities	RS20002
	On Windows XP computers, problem with the appearance of text in the RS Draw utility.	RS20007
	Problems Re-Installing Applications on Windows 2000 or Windows XP Computers	RS20006
	All other known issues have been addressed in product service packs. [see Weibull++ 5.0 Updates]

ALTA 1.0 Issues
	Receive an Error Like "The object invoked has disconnected from its clients" and Must Re-Start the Application in Order to Perform Certain Activities	RS20002
	On Windows XP computers, problem with the appearance of text in the RS Draw utility.	RS20007
	Problems Re-Installing Applications on Windows 2000 or Windows XP Computers	RS20006
	All other known issues have been addressed in product service packs. [see ALTA 1 Updates]

BlockSim 1.0/1.5 Issues
	Receive an Error Like "The object invoked has disconnected from its clients" and Must Re-Start the Application in Order to Perform Certain Activities	RS20002
	On Windows XP computers, problem with the appearance of text in the RS Draw utility.	RS20007
	Problems Re-Installing Applications on Windows 2000 or Windows XP Computers	RS20006
	All other known issues have been addressed in product service packs. [see BlockSim 1.0/1.5 Updates]

RG 1.0 Issues
	When Starting the RG Software, Receive Multiple Errors and the Application Crashes	RS20005

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Unsupported Product Versions 
The following product versions are no longer supported or updated. If you have issues with one of these versions we recommend upgrading to a newer product version.

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• Weibull+ and Weibull++ versions 1, 2, 3 and 4.